Shipping & Returns ONA

Shipping & Delivery:

• Shipping (Please include 48 hrs. processing time to shipping days below)
• • FedEx 2Day^® delivers in 2 business days
  • FedEx Standard Overnight delivery next business day  
    
• All Orders over $300 subtotal (before taxes) are eligible for Free shipping (for domestic orders ONLY)
• An order cannot be edited by adding or removing items. 
• An order confirmation email will be sent following your purchase.
• Please allow 2-3 business days to process your order.
• All orders placed on Friday or Holidays will be processed the following business day
• At this time International shipping is offered to limited countries.
• Customers are responsible for all duties and taxes on international packages 

Return Policy:

• All items must be unworn with original tags attached.
• All items are returnable, with the exception of the items marked final sale.
• Returns must be requested 20 days or less from the original order date to be eligible for refund or store credit.
• Returns will only be accepted with a return authorization.
• All items must be shipped back no more than 7 days after return authorization has been received.
• After 7 days, the items will only be eligible for store credit.
• Items returned for each order are subject to a $10 restocking fee. (no combining return orders) 
• International orders are final sale and are not eligible for returns at this time.
• All orders "Returned to Sender" will be refunded back to the original form of payment.  
• ONA reserves the right to refuse any returned item that does not comply with our return policy.